Complaint management


Our service to you is our most valuable product, therefore we pay great attention to the satisfaction of our customers and service users. If you have a complaint about the delivery of a product or a service, please fill out this form. You can also send a complaint to the email address:

Complaint management in Sartorius Croatia - Libra Elektronik d.o.o. is part of our management systems that we have established and maintain according to the international standards ISO 9001 and ISO 17025. We are obliged to react and respond to every complaint within a reasonable time.